Shipping policy

 

 

SHIPPING & DELIVERY POLICY

Last updated: May 28, 2026

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

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WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options to select from during the order process.

Shipping Fees
Determined at the time of order depending on selected option.

Delivery Time
Times/dates given for delivery of the products are estimates only. (typically 3-7 business days)

For Canadian consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information, please refer to our Terms.

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DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to Canada ONLY. 

Please note, we may be subject to various rules and restrictions in relation to some international deliveries. You may also be subject to additional taxes and duties, which are beyond our control. You are responsible for complying with the laws of the country where you live and any additional costs or taxes.

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ARE THERE OTHER SHIPPING RESTRICTIONS?

• Orders only ship on business days, which are Monday - Friday.

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QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy.

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HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by email at:
sales@petol.com